Federal Resume

By Kathryn Troutman

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Difference between contractor IT specialist resume and federal resume

Requests for information technology federal resume help has never been more popular. Yesterday alone, I received requests from ten IT specialists (cyber, networking, systems Admin, Customer support, policy – all specializations). Government contractors are ending IT specialist contract and services – with lessened budget, new policies and uncertain emphasis with new President coming.  Since the contractors have been working in DOD agencies or other civilian agencies, they want a federal civil service position.  Military services are all downsizing and many transitioning military have been working in IT and Telecommunications. Retiring and separating veterans are seeking IT positions for their next career.

What’s the difference between their contractor IT specialist resume and the federal resume?

LENGTH

Private Industry Resume: 2 pages

Federal Resume: 3 to 5 pages

DUTIES AND RESPONSIBILITIES

Private Industry Resume: Duties and responsibilities are short bullets with short 5 word descriptions

Federal Resume: Duties and responsibilities are narrative descriptions with full sentences, describing scope of work, customers, problems, projects, technology and challenges

INFORMATION TECHNOLOGY PROJECT DESCRIPTIONS

Private Industry Resume: Projects are not detailed, usually not listed

Federal Resume: Projects are written in 5 to 7 sentences with details about the project title, scope of work, complexity, customers served, problems-solved, technology implemented, results, time-line, collaboration, briefings to senior leaders and customer implementation described

IT COMPETENCIES

Private Industry Resume: Competencies are not mentioned

Federal Resume: IT Competencies are mandatory, including Customer Support, Problem-solving Teamwork, and Interdisciplinary skills. The federal resume quires narrative to support these competencies throughout the resume document.

What kind of IT specialist are you?

There are so many IT opportunities in the Federal Government, that the Information Technology Group (2210) is, in fact, further subdivided into 11 Specialty Titles often included in parentheses in the job announcement:

  • Policy and Planning (PLCYPLN)
  • Network Services (NETWORK)
  • Enterprise Architecture (ENTARCH)
  • Data Management (DATAMGMT)
  • Security (INFOSEC)
  • Internet (INET)
  • Systems Analysis (SYSANALYSIS)
  • Systems Administration (SYSADMIN)
  • Applications Software (APPSW)
  • Customer Support (CUSTSPT)
  • Operating Systems (OS)

You can access the definitions for each of these job specialties in the Job Family Standard for Administrative Work in the Information Technology Group, 2200. (HINT: If you lose this link, remember that you can always quickly get there through The Resume Place’s “Resources” link: Select Useful Links under the Resources menu item at the top of www.resume-place.com, and then click on “Position Classification Standards.”) You should note that the 2210 series focuses on IT Specialists; however, there are also IT support positions found under the Computer Operation Series (0332) and the Computer Clerk and Assistant Series (0335). These positions will typically have less demanding qualifications but will also not have the same career path opportunity.

What are the IT Specialist keywords?

IT SPECIALIST (APPSW)

TECHNICAL SUPPORT

  • Provides broad technical and professional support involving analyzing, diagnosing, and recovery of system abnormal ends;

DOCUMENTATION/COMMUNICATION

  • Responsible for the development of system documentation such as maintenance manuals, tests and implementation plans, specification documents and/or data base feasibility studies.
  • Documenting and communicating system issues and risks related to a mainframe payroll system;
  • Monitors and reports on the status and progress of work, checks on work in progress, and reviews completed work for compliance with supervisor’s priorities, methods, deadlines and instructions.

JOB CONTROL

  • Experience in Job Control Language (JCL);
  • Updates job schedules using Control-M or other mainframe/mid-tier scheduling packages.
  • Using scheduling tools such as Control-M and other mainframe tools;

CHANGE MANAGEMENT

  • Analyzing system change requests to assess impact on test or production environments;
  • Maintains, controls, and updates test environment with new, current, and purposed changes for the
  • Defense Joint Military Pay System (DJMS) software.

SOFTWARE TESTING

  • Developing, testing, and coding of mainframe jobs and production libraries to reflect system change request.
  • Maintains, controls, and updates test environment with new, current, and purposed changes for the Defense Joint Military Pay System (DJMS) software.
  • Preparing test plans,
  • Executing test scripts;

CUSTOMER SERVICE

  • Providing customer service support both internally and externally.

IT SPECIALIST FEDERAL RESUME HELP:

Get the Book – Federal Resume Guidebook, 6th Edition – Latest, best information on writing an IT specialist federal resume with samples

Posted by Kathryn Troutman on Apr 05, 2016 at 4:36 AM


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